Delete your Ezrah account or data

This page is for Ezrah: DELF French companion, made by Applifi AI.

Delete your account in the app

1. Open Ezrah and go to You.
2. Tap Account, then Delete account.
3. Confirm. Your account is deleted straight away.

Deleting your account removes your sign-in, your goal and exam date, your placement and practice answers and their marks, your conversations with Ezrah, what Ezrah remembers about you, and your settings.

Records of purchases are kept where the law requires it (for tax and accounting). Voice recordings are never kept: they are transcribed and discarded. Deleting your account doesn't cancel a Google Play or App Store subscription, so cancel that in your store account too. Payments aren't refunded by us; refunds follow Google's or Apple's rules.

Delete some of your data and keep your account

• What Ezrah remembers: go to You, then What Ezrah remembers, and remove any item.
• Usage statistics and AI processing: switch them off under You, then Privacy and AI.

Can't open the app?

Email [email protected] from the address you signed up with and say whether you want the whole account deleted or only some data. We'll do it within 30 days and reply when it's done.